Returns & Exchanges

At Pilot Flight Jackets, we want to ensure your gear is the perfect fit for your next mission, which is why we offer a 30-day hassle-free return and exchange policy on all unworn items. If you are not completely satisfied with your jacket, we are committed to making it right through a simple and transparent process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the jacket in its original packaging with all tags attached, ensuring the garment is securely folded to prevent creasing during transit.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your return box before dropping it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our hangar team receives and inspects your jacket for quality, we will process your refund or ship out your new size within 5-7 business days.